Last updated: October 3, 2026

This Privacy Policy explains how VioCart, operated by Tradesphere Inc., collects, uses, discloses, and protects personal information when you visit viocart.com, create an account, place an order, or contact us.

Information we collect

We may collect contact and account details, billing and shipping information, order history, support communications, device and browser information, approximate location, and activity on our store. Shopify and supported payment providers process complete payment-card information on our behalf.

How we use information

• Process payments, orders, fulfillment, delivery, returns, and refunds.
• Operate customer accounts and provide support.
• Prevent fraud, protect the store, and comply with legal obligations.
• Improve products, store performance, and customer experience.
• Send marketing communications where permitted and provide opt-out choices.

How information is disclosed

We may disclose necessary information to Shopify, payment processors, fulfillment partners such as Zendrop and its suppliers, shipping carriers, technology and email providers, analytics services, fraud-prevention providers, professional advisers, and government authorities where legally required. We do not sell personal information for money.

Cookies and analytics

We use essential technologies for the cart, checkout, authentication, security, and preferences. Analytics or advertising services may use additional cookies where enabled or permitted. Browser controls can limit cookies, although some store features may work differently.

Retention and security

Information is retained for as long as reasonably necessary for transactions, support, accounting, fraud prevention, dispute resolution, and legal requirements. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.

Your choices and privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, or a copy of eligible personal information, and to opt out of certain marketing or data uses. We may need to verify your identity, and some records must be retained for legal or operational reasons.

Children and external services

VioCart is not directed to children under 13. Our store may link to third-party services that maintain their own privacy practices.

Contact us

For privacy questions or requests, use our Contact page. VioCart is operated by Tradesphere Inc. in New York, United States.

We may update this policy as our services, providers, and legal obligations change. The revised date will appear at the top of this page.